Read: What CVS Health’s Award to WEI Proves About Execution-First IT Partnerships

CVS Health recently named WEI its 2025 Supplier Star of the Year, its highest honor for supplier performance. This recognition is given to just one partner annually and reflects exceptional, long-term performance across every area CVS Health values most. That includes everything from execution and innovation to service, ethics, and outcomes. It’s a rare, enterprise-level endorsement that signals trust, consistency, and impact at national scale.

Importantly, this wasn’t a one-off recognition. It marked a decade-long partnership between WEI and CVS Health. This is a partnership that continues to deliver measurable outcomes across 7,500+ locations, under real-world pressure, and without shortcuts.

For enterprise IT leaders, the award signals something more than partner praise. It proves that with the right execution model, technology investments can deliver sustained business value and not just short-term wins.

Start with Identifying Desired Business Outcomes

Too often, enterprise technology partners focus on deployments, not outcomes. A provider might complete a project, install the tools, and move on. But what happens when that implementation is scaled across thousands of locations, or placed under the scrutiny of operational uptime, regulatory pressure, and board-level ROI expectations?

CVS Health has faced exactly this challenge. The organization needed more than implementation support. It also needed a strategic partner who could tie every technical decision to a clear business result.

That is where WEI and its world-class engineering depth stand apart.

WEI begins with business objectives like reliability, consistency at scale, cost discipline, security, and user experience. It then engineers and executes solutions designed to hold up in real-world enterprise conditions. In this case, it is custom retail solutions within the demanding and compliance-driven healthcare sector.

This execution-first mindset becomes critical when:

  • Downtime can create financial or reputational risk
  • Small inconsistencies scale into large operational problems
  • Boards demand measurable outcomes, not technical milestones

CVS Health: Complex Goals, High Stakes

CVS Health operates one of the most complex enterprise environments in the United States. Its technology must support millions of customer and patient interactions across thousands of locations nationwide. That requires high standards for uptime, compliance, security, and financial control.

Their strategic goals include:

  • Improving operational consistency and quality at scale
  • Modernizing infrastructure without disrupting operations
  • Using automation and AI to improve decision-making
  • Delivering long-term ROI beyond the initial implementation

How WEI Delivered and What That Means for Enterprises

WEI works closely with CVS Health to translate strategic goals into real outcomes across the organization. While specific metrics are confidential, the impact closely reflects the KPIs most CIOs are measured against today.

Operational Reliability: Uptime was protected during modernization projects, even in a highly distributed environment.

  • How: WEI validated solutions before deployment, tested them under real conditions, and executed phased rollouts to protect continuity.

Risk Reduction: Deployment failures were minimized and issues were addressed before impacting operations.

  • How: WEI led early risk identification, conducted proof-of-concept testing, and owned accountability through rollout.

End-User Experience Stability: Employees and frontline teams benefited from stable systems that supported productivity.

  • How: WEI prioritized user impact during design and deployment, not after disruptions occurred. This is largely attributed to WEI’s approach to making end user devices ready to go out-of-the-box.

Sustained Business Value: Technology investments were aligned to long-term enterprise outcomes.

  • How: WEI maintained alignment with CVS Health’s business goals and delivered results that lasted beyond go-live.

These outcomes did not happen by accident. They were the product of an award-winning execution-first model built to handle real-world enterprise pressure.

Why CVS Health Chose WEI as Supplier Star of the Year

CVS Health selected WEI for its 2025 Supplier Star of the Year award based on consistent, measurable excellence across every critical performance category.

The recognition was not tied to a single project. It reflected years of disciplined execution, technical partnership, and trusted delivery. Per CVS Health leadership, WEI operates as an extension of their internal teams, bringing accountability, engineering depth, and a focus on outcomes. This award is not the first for WEI, as it also received the 2015 Innovator of the Year honor from CVS Health.

What This Award Proves for Your Enterprise

CVS Health is not unique in facing these challenges. Many organizations are navigating distributed operations, regulatory requirements, budget pressure, and the expectation to deliver reliable results at scale. What sets this story apart is the model behind the execution:

  • Business-first alignment
  • Early solution validation
  • Disciplined rollout
  • Ownership beyond deployment

This is exactly the kind of model that closes the execution gap highlighted in Gartner’s 2025 CIO and Technology Executive Survey and IDC’s research on IT value realization. For organizations under similar pressure, the message is clear.

Your outcomes depend less on the tools you choose, and more on the partner you trust to deliver them.

Let’s Build What’s Next, Together

The CVS Health Supplier Star of the Year award affirms what WEI has always believed: that outcomes matter more than implementations, and that the right partner makes the difference. This is a validation of a long-standing, engineering-led approach that delivers measurable results across 7,500 locations and beyond.

At WEI, engineering comes first. You meet the engineer on day one and they stay with your project through design, development, deployment, and beyond. With over 100 certified engineers and deep expertise across cloud, automation, security, and infrastructure, WEI brings the technical bench and continuity that enterprises need to succeed at scale.

Start a conversation at wei.com, or reach us directly at 1-800-296-7837.

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