WEI has a long standing belief in committing to the client throughout the sales, planning, and deployment process. More than two decades and thousands of engagements later, WEI has created distinctive methodology guidelines for a successful project. Steps include: Initial Consultation, Assessment, Solution Development, Implementation, and Knowledge Transfer.
At WEI, simply delivering a working solution does not define success. The client team must also be fully comfortable with all aspects of the technology used. Post-sales Knowledge Transfer is an integral part of the value WEI delivers. The Knowledge Transfer process may include:
- Tutorial of all technology used
- Full documentation delivery and explanation
- Instruction on proper care and maintenance
- Training on all management software
- Follow up Q&A
- Post-sales tech alerts
Only when a client is comfortable with their level of understanding of the deployed solution is the WEI engagement complete. As a collaborative technology partner, our goal is to work with you to achieve your personal and professional ambitions every step of the way.